Frequently Asked Questions
Everything you need to know about your Pacers gear and orders.
How long will it take for my order to ship?
Standard orders are typically processed within 1-2 business days. Shipping times vary by location, but most domestic orders arrive within 3-7 business days via UPS or USPS.
What is your return policy for fan gear?
We offer a 30-day return window for all unworn and unwashed merchandise with original tags attached. Please note that custom-printed jerseys and final sale items are non-returnable.
How do I know which jersey size to buy?
We provide a detailed size chart on every product page. Our jerseys typically follow standard athletic sizing; however, we recommend sizing up if you plan to wear a hoodie underneath.
Do you offer international shipping?
Yes, we ship to Pacers fans worldwide. International shipping rates and delivery times are calculated at checkout based on the destination country and package weight.
Are the products sold here officially licensed?
Absolutely. Every item in the Pacers Team Store is 100% officially licensed by the NBA, ensuring high-quality materials and authentic team branding.
Can I change or cancel my order after it's been placed?
To ensure fast delivery, we begin processing orders immediately. You can request a change or cancellation within 30 minutes of placement by contacting our support team.